Members' Business: 80th Year of Scotland’s Citizens Advice Service

That the Parliament notes that 2019 marks the 80th year of Scotland’s Citizens Advice service; congratulates it for the high-quality advice and advocacy that it has provided over the years, which are the twin aims of the service; understands that, in 2018, it assisted nearly 262,000 clients with almost 766,000 issues and that, along with the advice that it provided, its bureaux also helped people complete over 44,100 official forms, with claims totalling nearly £138 million; acknowledges what it sees as the unique advocacy role that it plays, which aims to ensure that the voices of citizens coming into bureaux across communities are listened to, and acted on, by national policy-makers, and believes that the Citizens Advice service continues to play a valuable role to play in addressing the community and national needs of people in Glasgow and across Scotland.